The Man Who Killed Google Search
▻https://www.wheresyoured.at/the-men-who-killed-google
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These emails are a stark example of the monstrous growth-at-all-costs mindset that dominates the tech ecosystem, and if you take one thing away from this newsletter, I want it to be the name Prabhakar Raghavan, and an understanding that there are people responsible for the current state of technology.
These emails — which I encourage you to look up — tell a dramatic story about how Google’s finance and advertising teams, led by Raghavan with the blessing of CEO Sundar Pichai, actively worked to make Google worse to make the company more money. This is what I mean when I talk about the Rot Economy — the illogical, product-destroying mindset that turns the products you love into torturous, frustrating quasi-tools that require you to fight the company’s intentions to get the service you want.
Heroes and Villains
Ben Gomes is a hero. He was instrumental in making search work, both as a product and a business, joining the company in 1999 — a time long before Google established dominance in the field, and the same year when Larry Page and Sergey Brin tried to sell the company to Excite for $1m, only to walk away after Vinod Khosla (an Excite investor and the co-founder of Sun Microsystems) lowballed the pair with a $750,000 offer.
In an interview with FastCompany’s Harry McCracken from 2018, Gomes framed Google’s challenge as “taking [the PageRank algorithm] from one machine to a whole bunch of machines, and they weren’t very good machines at the time.” Despite his impact and tenure, Gomes had only been made Head of Search in the middle of 2018 after John Giannandrea moved to Apple to work on its machine learning and AI strategy. Gomes had been described as Google’s “search czar,” beloved for his ability to communicate across departments.
Every single article I’ve read about Gomes’ tenure at Google spoke of a man deeply ingrained in the foundation of one of the most important technologies ever made, who had dedicated decades to maintaining a product with a — to quote Gomes himself — “guiding light of serving the user and using technology to do that.” And when finally given the keys to the kingdom — the ability to elevate Google Search even further — he was ratfucked by a series of rotten careerists trying to please Wall Street, led by Prabhakar Raghavan.